We take your privacy very seriously and are committed to protecting the privacy of all visitors and subscribers to our website or any application we make available via an app store (the “Platform”), and the corresponding services available through the Platform (the “Services”).
These Terms are made between pola.lk (“we” “us” “our”, the “Company”, as applicable) and you (“you” or the “User”).
Below we set out our privacy policy, which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time.
Please read this privacy policy carefully as it contains important information on who we are and how we collect, store, use and share your information. By accessing the Platform or using our Services or otherwise indicating your consent, you agree to, and where required, consent to the collection, use and transfer of your information as set out in this policy. If you do not accept the terms of this policy, you must not use the Platform and/or the Services. This privacy policy supplements other notices and privacy policies and is not intended to override them.
This privacy policy: (i) applies only to the Platform and not to website or applications of any other companies or organisations; and (ii) specifically addresses our obligations pursuant to local law.
When you visit our Platform, or create a login in and password to access the Services, you may be asked to provide information about yourself. This may include: (i) your name and contact details, including email address and mobile number; (ii) information to enable us to check and verify your identity; and (ii) such other information as we may from time to time require to provide the Services and comply with applicable law. You agree and, where required. consent to, the collection of information about your usage of the Platform and the Services and information from messages and communications you send to us.
Information posted on pola.lk is publicly available. If you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers. We collect and store the following personal information: Email address, contact information. Computer sign-on data, statistics on page views, traffic to and from pola.lk and response to advertisements. Other information, including users' IP address and standard web log information.
Information posted on pola.lk is publicly available. If you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers. We collect and store the following personal information: Email address, contact information. Computer sign-on data, statistics on page views, traffic to and from pola.lk and response to advertisements. Other information, including users' IP address and standard web log information.
This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services.
This privacy policy will also apply when accessing the Platform and/or the Services from mobile technology (such as mobile phones, tablets or other device). Unless you have chosen to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Services and access the Platform from mobile technology.
Calls between you and us, or between you and third parties made through us (such as real estate agents you contact about a property through a form or link on our website, or using contact information found on our website), may be recorded or monitored for quality assurance and customer service purposes. We use third-party service providers to track phone calls and text messages between you and real estate professionals so that we and the real estate professional can access certain details about the contact. As part of this process, we and our service providers will receive in real time and store data about your call or text message, including the date and time of the call or text message, your phone number, and the content of the text message.
Your information will allow us to provide you with access to the particular parts of the Platform relevant to you and allow us to supply the Services you require.
We will use your information for the purpose of fulfilling service orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.
Your information may be used by us to contact you for your opinions on the Platform, the Services and our business, and to notify you of changes or developments to the Platform, the Services and our business.
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy.
You may ask us whether we are storing personal information about you by emailing us at support@pola.lk and, if you wish and upon payment of a fee of 1000 Rs., we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.
If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact us at using the following email address emailing us at support@pola.lk. If at any time you wish us to cease processing your information please send a message to our admin department and insert “unsubscribe” as the subject heading.
We employ a third-party provider for processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. We do not have access to or retain any of your payment information.
We don't sell or rent users' personal information to third parties for their marketing purposes without users' explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other's rights, or protect anyone's rights, property, or safety.
We reserve the right to vary this from time to time. Our updated policy will be displayed on our Platform(s), and by continuing to use and access the Platform, following such changes, you agree to be bound by any variation made by us. It is your responsibility to check this policy from time to time to verify such variations.